Thought Leadership

Connecting Customer Experience and Communications

The Corner Alliance consulting approach is designed to engage stakeholders at every opportunity and maximize effectiveness to advance organizational goals. By gathering and incorporating feedback from internal and external stakeholders, our consultants are able to develop a strategic customer experience strategy and communications plan that is reflective of diverse perspectives while aligning with the mission, values, and goals of the sponsoring organization.

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Research, Development, and Innovation: Why Transition Should be a Key Focus of Your R&D (Part 3)

Agencies are often confronted with multiple challenges when transitioning solutions, as transition considerations are frequently secondary in the R&D process. Overcoming these challenges involves preparing ahead of time, leveraging the best and brightest, and constantly re-evaluating to stay ahead of potential roadblocks.

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Research, Development, and Innovation: Why Stakeholder Validation is Critical (Part 2)

Agencies miss the mark on successful solutions when they do not integrate stakeholders into every step of the research and development (R&D) process. These steps include stakeholder needs collection, gap analysis and solution scouting, solution development, testing and validation, and transition to stakeholders.

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Research, Development, and Innovation: How to Innovate, not Duplicate (Part 1)

Government science and technology organizations face intense pressure to deliver game changing research and development (R&D) results to their customers to maximize emerging technology capabilities while demonstrating return on investment (ROI). To meet this demand, government agencies are quick to elicit needs from stakeholder portfolios and translate those into tangible solutions. While this can lead to early wins, it also has unintended consequences to include partial or overlapping solutions.

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